Privacy Policy

1. Introduction

ZEM Associates values your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

2. Information We Collect

We may collect:

• Contact      details (name, email address, phone number) when you enquire or book a      service.
• Business      information shared voluntarily during consultations.
• Website      usage data (cookies, analytics) to improve user experience.

3. How We Use Your Information

Your information is used to:

• Respond      to enquiries and provide requested services.
• Manage      client relationships and deliver consulting support.
• Improve      our website and communications. We never sell or share your data with      third parties for marketing purposes.

4. Data Storage and Security

We store data securely and limit access to authorised personnel only. All electronic data is protected by encryption and password controls.

5. Your Rights

Under UK GDPR, you have the right to:

• Access,      correct, or delete your personal data.
• Withdraw      consent at any time.
• Request      details of how your data is processed. To exercise these rights, contact      us at zoe.moorhouse@zemassociates.co.uk.

6. Cookies

Our website uses cookies for analytics and functionality. You can adjust your browser settings to decline cookies if you prefer.

7. Updates to This Policy

We may update this policy periodically. The latest version will always be available on our website.

8. Contact

For any privacy-related questions, please email zoe.moorhouse@zemassociates.co.uk